ADT Customer Rewards Program FAQs

• Q:  How does the ADT Customer Rewards Program work?
• A:  As an active ADT customer, you are eligible to participate in our Customer Rewards Program. When you refer friends, relatives or neighbors to ADT through our referral program and they purchase an ADT security system, you will receive a $200 Visa Reward Card.* It’s that easy!
• A:  You can refer friends and family members to ADT by logging into the ADT Referral Rewards program, click on the Refer a Friend link, entering their name and phone number and clicking submit. Please note that any referral rewards earned over $598 will require that a W-9 form be completed for tax purposes.
• Q:  What’s the process of signing up as a customer advocate?
• A:  There are two simple ways to sign up:
  • 1:  Your ADT Solutions Advisor can input your information, after which, you will receive an email with a link to complete registration.
  OR
  • 2:  Your ADT Solutions Advisor can send you a unique link to the Customer Rewards Program where you can register (you will receive an email with a link to complete your registration).
  NOTE: You will immediately receive a confirmation email to complete the registration process. Click on the link contained in the email, set username and password, and agree to the Terms and Conditions.
• Q:  Is the ADT Solutions Advisor allowed to enter a referral for me?
• A:  To qualify for the $200 Visa Reward Card* referral reward, you must be registered as a customer advocate in the Customer Rewards Program and generate the referral through the ADT Customer Rewards Program. You can refer friends and family members to ADT by logging into the ADT Referral Rewards program, click on the Refer a Friend link, entering their name and phone number and clicking submit.
• Q:  What is the referral reward and how can it be spent?
• A:  You will receive a $200 Visa Reward Card* for each referral that results in the sale and installation of an ADT security system. This $200 Visa Reward Card* can be used everywhere Visa debit cards are accepted.
• Q:  How many referrals am I allowed to make?
• A:  As a registered ADT customer advocate, you are allowed to make as many referrals as you like. There is no limit to the amount of referrals you can make.

Terms & Conditions | FAQ | Privacy Policy

*ADT Rewards Program: $200 Visa Reward Card given to ADT customer who makes a referral that results in a new ADT customer signing an ADT Residential Services Contract. Referring customer will receive their Visa Reward Card two to three weeks after the new customer ADT system has been installed or reactivated. Certain restrictions apply. Valid for current ADT customers only. Not valid on purchases from ADT Authorized Dealers. Card is issued by MetaBank®, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. No cash access or recurring payments. Can be used everywhere Visa debit cards are accepted. Card valid for up to 6 months; unused funds will forfeit after the valid thru date. Card terms and conditions apply.

License information available at www.ADT.com or by calling 800.ADT.ASAP. CA ACO7155, 974443; PPO17232; FL EF0001121; LA F1639, F1640, F1643, F1654, F1655; MA 172C; NC Licensed by the Alarm Systems Licensing Board of the State of North Carolina 7535P2, 7561P2, 7562P10, 7563P7, 7565P1, 7566P9, 7564P4; NY 12000305615; PA 090797;

MS 15019511.

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